Automated task creation

The problem

Turning everyday requests into Plannr tasks by hand eats your team’s day — and every task email carries personal data that shouldn’t be copied around manually.

“Half my morning goes on typing requests into Plannr as tasks.”

— Operations manager

“Tasks get raised inconsistently — wrong category, wrong owner, missing detail.”

— Adviser

“Every task email has client data in it. Moving that around by hand is a risk we don’t need.”

— Head of Compliance
By hand

Every task request is re-typed into Plannr by hand today — inconsistently, and with personal data moving manually.

What we do

The solution

Staff email a designated group; the system reads the request and builds the Plannr task — structured, categorised, assigned, and with personal data stripped first.

Raise a task by email

Staff create a task simply by emailing a designated group — no forms, and no manual entry into Plannr.

Structured, categorised, assigned

The system reads the request and creates a properly categorised task in Plannr, assigned to the right owner with the detail attached.

Personal data redacted first

Names, NI numbers, sort codes and account numbers are masked before any AI sees the text — nothing sensitive leaves your control.

Automation first, human where it matters

Rules do the routine work; AI only interprets the free text where judgment is needed, and anything ambiguous goes to a review queue.

How it works

How a task gets created

From an email to a structured Plannr task — automatically

Frame 2147238519
Request
Staff email the group
Free-text request
Attachments included
No Plannr login needed
Frame 2147238547
Protect
Detect personal data
Mask NI & account numbers
Redact names
Safe to process
Frame 2147238548
Create
Read the request
Set category & owner
Build the Plannr task
Frame 2147238549
Confirm
Task appears in Plannr
Owner notified
Ambiguous items queued
Rectangle 3463298
Results

What changed

Task creation taken off your team’s plate — consistent, correctly assigned, and safe

1 email
Raises a fully structured Plannr task
0
Manual entries into Plannr
100%
Personal data masked before any AI
Consistent tasks — right category, right owner
Client data redacted before processing
Ambiguous requests flagged for a human
A governed rollout: test, parallel run, live

How much of your team’s day goes on creating tasks?

We’ll show you where automation takes the admin off their plate — and where it doesn’t.